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Massnutrition.com: Stay away if you know what’s good for you!

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Like alot of you, I am always checking out supplement prices trying to find the best deal.  I was looking for the workout stack from Scivation with the two products:  Xtend and Vasocharge.  After searching the web I determined that the cheapest price came from massnutrition.com.  I placed my order and waited for the product to arrive.

The first problem that I ran into was that their website does not show my order history properly.  It shows my last order being over 2 years ago despite my having an email showing my latest order.  I then emailed support@massnutrition.com and asked them for a tracking number.  I got no response at all.

The product arrived at my home on Friday afternoon, February 12, 2010.  On Saturday morning I cracked open both products.  The Xtend was perfect and I was able to mix up a batch.  I then opened up the Vasocharge and found it to be nothing but clumps (see picture below).

CLUMP
Notice how it is a bunch of solid lumps and not powder like it is supposed to be?

I immediately emailed support@massnutrition.com and let them know (per their website instructions) that there was a problem with the product.  When Tuesday morning rolled around and I still hadn’t heard back, I emailed them again.

myemail

I received a response from them a short while later.

image

Upon providing them with the information they requested I received the following email.

image

Can you believe this?  They want me to deal with the manufacturer for a product that has not yet expired and was purchased from them a mere few days before!

I explained to them that I was not happy with their suggested resolution.  I was promptly ignored.

Thankfully, Scivation is a wonderful company.  I emailed them and received an immediate (within 30 seconds) response from their Director of Sales.  He agreed to replace the Vasocharge free.  He didn’t ask me to ship him the bad product.  He simply asked to see my receipt from massnutrition.com and for my shipping address.  I even got an email from their CEO making sure I was taken care of properly.  Their service at Scivation is awesome!

Be warned!  Do not deal with massnutrition.com!  They have terrible customer service.  They will not assist  you if there is a problem.  Steer clear of this nightmare of a place.

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10,000 Hours and Then What?

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Last year I attended a Personal Training Business Summit.  Although it was a while ago, some recent press about personal trainers has prompted me to write this article.  One of the interesting discussions that cropped up at the conference in New Jersey is the subject of expertise in our field.  Then again this morning, I was on line talking with a group of trainers in the Eastern U.S.  This subject came up and the proliferation of fitness
material available not only on the Internet but also the T.V.  In fact, I find myself sometimes mesmerized by fitness gadgets and the latest exercise DVD on the Shopping Channel.  So, what constitutes an expert?  Good question.

At the conference, there was a lecture by Mike Boyle, strength coach from Boston.  Mike Boyle has been in the strength and conditioning field for many, many years coaching athletes at all levels.  One comment he made
came from the book Outliers by Malcolm Gladwell.  In his book he studies exceptional people (smart people, rich people  successful people).  In his book he talks about the 10,000 hour Rule.  Studies suggest that the key to success in any field has  nothing to do with talent. It's simply practice, 10,000 hours of it — 20 hours a week for 10 years.

I think that is so true in almost anything. Yes, an education is needed and it is important to have done the studies and learned the theory, but it is also necessary to get in the trenches and put in the time honing your craft.  What do you think?  So, naturally when this comment was made at the Conference I had to think about my own time spent training clients.  So, I had to calculate it out.  Over the past 9 years, I have approximately 23,760 hours put in “in the trenches”.   Does that make me an expert?  I don't believe so, but I think I am a bit more qualified than the trainer who trains a few clients for a couple of months and puts out a DVD or book.

So, if you are reading articles in magazines, newspapers or see something of interest on TV, consider the source first.  Is their  opinion based on science and research with years of practice, or are they spouting off the latest trend to hit the fitness world?

Also, in Mike Boyle's lecture he passed along some quotes from Bill Gates.  I thought they were so appropriate and wanted to share just a couple of them with you. 

1)  Flipping burgers is not beneath your dignity.  Your grand parents had a different view of flipping – they called it opportunity.
2)  Life is not fair – get used to it.
3)  Life is not divided into semesters.  You won't get summers off and very few employers are interested in helping you find yourself.  Do that on your own time.
4)  Television is NOT real life.  In real life, people actually have to leave the coffee shop and go to jobs.

So, that being said and with my coffee cup empty,  I'm off to find another little job to do.

Till next time,
Narina
“Monitoring, Mentoring, Motivation”

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Change is Good

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This past Sunday I started a heavy training cycle. It has been 24 weeks since my last heavy cycle.

As I train more and more Iearn better ways to challenge my body. I consistently conduct the Experiment of One and apply what I learn. One thing I have learned is that my body can't take a heavy cycle for more than 6 weeks at a time.

Changing things up is an important principle to learn. Do not overdo it. Don't be the person who changes exercises constantly. Be the person who sticks with a plan and changes it up every 4 to 6 weeks. You will find that your results will improve if you do.

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I struggle and so do you

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The Muscle Building Fat Burning Video Blog #122
February 6, 2010

What's on my mind today?

Day 835
Day 145 of 335

Tomorrow (Sunday) is the start of a new training cycle for me.  I am experimenting with higher volume training, but nothing insane.  I still get in and out of the gym in 45 minutes and I still push myself to my limits.  I am also going through a major cut and this time I am doing it right.  Listen to my video where I discuss what I finally realized is my major problem.  Leave me a comment describing your top fitness struggle.  The best comment submitted by February 12, 2010 will win a copy of Good Calories, Bad Calories: Fats, Carbs and the Controversial Science of Diet and Health by Gary Taubes.  Be sure to include your email address in the comment so I can contact you for your address to send you the prize.  If you don’t win the prize, click the image of the book below and buy a copy.  You won’t regret it!

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Stats will be posted in tomorrow’s entry!

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Learn Your Lesson

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learning

Life is a series of lessons that, if followed, will lead you down a path towards new and interesting learning opportunities.  The key here is to pay attention to what you are being taught.  This particularly applies to fitness pursuits. 

Individual Needs Vary

We are all different.  What works for me might not work for you.  This is why following plans from the champions in the latest Muscle & Fitness just doesn’t work for 99% of the people.  This is why it is important that you pay attention to the lessons your body teaches you as you progress through a training program.  Keep careful records of what works and what does not work.  Always track the things you try.  This information will be extremely useful in future programs you design for yourself.

Creativity for Future Needs

Tracking the things you do with your training will enable you to get more and more creative with your training in the future.  Cardio before weight training or cardio after weight training – you will have the answer for you and that’s all you need.  It doesn’t matter if one works better than the other for me because you are designing training programs for you.  Take what you learn and get creative.  This will keep you engaged with your workout plan and that will keep you consistent.  Consistency is the only way to reach your goals.

Experiment of One

Everything you do is part of the Experiment of One.  You are finding out what your limits are and how to push yourself there.  You are determining what food helps you towards your goals and what food takes you off track.  You are finding out just how hard you can work.  All of these are extremely useful pieces of information that can be used to guide you in your future fitness endeavors.  Take the time to conduct a proper Experiment of One and you will be amazed at how well you know your own body in the end.  You won’t really need a personal trainer for anything more than motivation and accountability.  You will instinctively know the right path to take for your own needs.  Learn your lesson and learn it well—you will not be disappointed.

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