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Today involved teaching their support staff how to handle common problems with the software.  I spent an hour presenting the issues that can arise and then another 2 hours answering questions.  The staff was very attentive and I feel the training went very well.  When I left they were experiencing a network problem that is not the fault of the software.

My flight from Boston to Long Beach was already delayed by 15 minutes upon my arrival at the airport.  We boarded the plane on time and then were told that we'd be an additional 45 minutes late taking off due to FAA regulations.  This made my flight an hour late.  We managed to make up 30 minutes of that time during the flight.

I flew on Jet Blue airlines and they are known for having DirectTV at every single seat.  I have gotten addicted to a show called The First 48 which is about a real life homicide investigation in the first 48 hours after the discovery of the body.  It is quite interesting to see how detectives operate and I could not stop watching episode after episode.  I also spent about 2 hours reading up on the Pose Running Technique.  The flight was uneventful, but the service was horrible.  On a 6 hour flight they offered us beverage service one time only.  I'd say the flight crew on this flight was quite lazy.