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Massnutrition.com: Stay away if you know what’s good for you!

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Like alot of you, I am always checking out supplement prices trying to find the best deal.  I was looking for the workout stack from Scivation with the two products:  Xtend and Vasocharge.  After searching the web I determined that the cheapest price came from massnutrition.com.  I placed my order and waited for the product to arrive.

The first problem that I ran into was that their website does not show my order history properly.  It shows my last order being over 2 years ago despite my having an email showing my latest order.  I then emailed support@massnutrition.com and asked them for a tracking number.  I got no response at all.

The product arrived at my home on Friday afternoon, February 12, 2010.  On Saturday morning I cracked open both products.  The Xtend was perfect and I was able to mix up a batch.  I then opened up the Vasocharge and found it to be nothing but clumps (see picture below).

CLUMP
Notice how it is a bunch of solid lumps and not powder like it is supposed to be?

I immediately emailed support@massnutrition.com and let them know (per their website instructions) that there was a problem with the product.  When Tuesday morning rolled around and I still hadn’t heard back, I emailed them again.

myemail

I received a response from them a short while later.

image

Upon providing them with the information they requested I received the following email.

image

Can you believe this?  They want me to deal with the manufacturer for a product that has not yet expired and was purchased from them a mere few days before!

I explained to them that I was not happy with their suggested resolution.  I was promptly ignored.

Thankfully, Scivation is a wonderful company.  I emailed them and received an immediate (within 30 seconds) response from their Director of Sales.  He agreed to replace the Vasocharge free.  He didn’t ask me to ship him the bad product.  He simply asked to see my receipt from massnutrition.com and for my shipping address.  I even got an email from their CEO making sure I was taken care of properly.  Their service at Scivation is awesome!

Be warned!  Do not deal with massnutrition.com!  They have terrible customer service.  They will not assist  you if there is a problem.  Steer clear of this nightmare of a place.

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Change is Good

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This past Sunday I started a heavy training cycle. It has been 24 weeks since my last heavy cycle.

As I train more and more Iearn better ways to challenge my body. I consistently conduct the Experiment of One and apply what I learn. One thing I have learned is that my body can't take a heavy cycle for more than 6 weeks at a time.

Changing things up is an important principle to learn. Do not overdo it. Don't be the person who changes exercises constantly. Be the person who sticks with a plan and changes it up every 4 to 6 weeks. You will find that your results will improve if you do.

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I struggle and so do you

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The Muscle Building Fat Burning Video Blog #122
February 6, 2010

What's on my mind today?

Day 835
Day 145 of 335

Tomorrow (Sunday) is the start of a new training cycle for me.  I am experimenting with higher volume training, but nothing insane.  I still get in and out of the gym in 45 minutes and I still push myself to my limits.  I am also going through a major cut and this time I am doing it right.  Listen to my video where I discuss what I finally realized is my major problem.  Leave me a comment describing your top fitness struggle.  The best comment submitted by February 12, 2010 will win a copy of Good Calories, Bad Calories: Fats, Carbs and the Controversial Science of Diet and Health by Gary Taubes.  Be sure to include your email address in the comment so I can contact you for your address to send you the prize.  If you don’t win the prize, click the image of the book below and buy a copy.  You won’t regret it!

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Stats will be posted in tomorrow’s entry!

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Learn Your Lesson

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learning

Life is a series of lessons that, if followed, will lead you down a path towards new and interesting learning opportunities.  The key here is to pay attention to what you are being taught.  This particularly applies to fitness pursuits. 

Individual Needs Vary

We are all different.  What works for me might not work for you.  This is why following plans from the champions in the latest Muscle & Fitness just doesn’t work for 99% of the people.  This is why it is important that you pay attention to the lessons your body teaches you as you progress through a training program.  Keep careful records of what works and what does not work.  Always track the things you try.  This information will be extremely useful in future programs you design for yourself.

Creativity for Future Needs

Tracking the things you do with your training will enable you to get more and more creative with your training in the future.  Cardio before weight training or cardio after weight training – you will have the answer for you and that’s all you need.  It doesn’t matter if one works better than the other for me because you are designing training programs for you.  Take what you learn and get creative.  This will keep you engaged with your workout plan and that will keep you consistent.  Consistency is the only way to reach your goals.

Experiment of One

Everything you do is part of the Experiment of One.  You are finding out what your limits are and how to push yourself there.  You are determining what food helps you towards your goals and what food takes you off track.  You are finding out just how hard you can work.  All of these are extremely useful pieces of information that can be used to guide you in your future fitness endeavors.  Take the time to conduct a proper Experiment of One and you will be amazed at how well you know your own body in the end.  You won’t really need a personal trainer for anything more than motivation and accountability.  You will instinctively know the right path to take for your own needs.  Learn your lesson and learn it well—you will not be disappointed.

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Finding a Groove

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Training is a very cyclical thing. There are times when it is going well and times when it is not going well. Your job is to work through the hard times and enjoy the better times.

Lately I have found a sweet spot in my training. I have found that I have alot more energy before, during and after my training sessions. I feel extremely agressive in the gym. This special groove has led to increases in the weight I am throwing up. I just feel much stronger.

I celebrated my 45th birthday yesterday. I feel more alive than on my 25th birthday. I have a tough fat loss road ahead, but I know I will reach all of my goals. I've found a groove and I'm riding it to victory in my training.

Life, for me, is not about wallowing in the mud pits, it is about climbing the highest peaks. It is about facing challenges and conquering fears. It is about the success that comes from the knowledge many failures has provided.

My advice today is to never give up. No matter how hard you try you can always go a little bit harder. This is how I approach my training. I always go harder than the last time. It is my own personal training philosophy and I live by it.

So get out and find your groove. Take ahold of it and ride it to victory.

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